Jean-Claude Brosseau


Consultez les questions habituelles posées par nos clients:

2- How can I pay for my purchases in the virtual store?

You can pay for your on-line purchases by Visa, Visa Electron, MasterCard and American Express. (See Payment Methods).

5- Is it safe to purchase on the Internet?

At JEAN-CHARLES BROSSEAU we are conscious of the importance of security on the Internet. For this reason, JEAN-CHARLES BROSSEAU guarantees you total security for any purchases you make in the virtual store. JEAN-CHARLES BROSSEAU uses the secure payment systems of leading financial entities in electronic commerce. This way, confidential payment details are transmitted directly and in an encrypted manner (SSL) to the financial entity. (See Payment Methods)

7- How can I contact Customer Services?

If you are unable to obtain a response to your question, send an e-mail to

1- Can I purchase from the JEAN-CHARLES BROSSEAU virtual store from anywhere in the world? offers you the possibility of making your purchases from a large number of countries.

3- How much does delivery cost?

Postage expenses are calculated according to the delivery country, the items acquired and the packaging used for despatch. The exact transport cost is detailed on the page that summarizes the purchase before the order is confirmed. (See Despatch).

4- What it is the delivery time?

Delivery of purchases made on is carried out by international courier (Colissimo). Approximate delivery time is between 2 and 7 working days. This deadline may be delayed in countries with customs administration or during the season of festivities. (See Despatch).

6- Can I exchange or return articles purchased at

The return (in the case of a defective product) must be addressed to: JEAN-CHARLES BROSSEAU S.A.S. 129, Avenue Daumesnil 75012 PARIS FRANCE. (See Refunds and Exchanges).